Client
Par Plumbing
Time
Winter – Spring 2020
Services Provided
- Pre-modernization assessment
- Current state process documentation
Summary
This market leading commercial plumbing company, in business for nearly 100 years, recognized the need for modernization and business transformation. While they remain competitive and have earned an outstanding reputation in the New York Tri-State region, they know that to remain on top, they needed to build a modernization strategy. Unsure of where to start, the company reached out to a “Big 4” consultancy who declined to help when the client did not meet their acceptance criteria.
One 8 & Company was engaged to help this company figure out what they needed help with and to articulate the requirements.
Process
We started this project with a very traditional discovery > analysis approach, looking at core business functions and processes, and examined maturity across the operational, functional, and technology stacks. We delivered a summary current state process map and detailed recommendations on starting and completing an effective transformation.
- Process Documentation
- Functional, Organizational, and Technology Assessment
- Business modernization/transformation findings and recommendations
Results
The client, just beginning their transformation journey, out their efforts on hold due to COVID-19. One 8 & Company’s deliverables provided a solid foundation from which to build, and the client remains focused on its efforts to improve. Watch this space for additional updates!
Conclusion
You may think you’ve got your processes and technology optimized, but only a professional will be able to assess your current state and tell you what you’re missing. Putting a plan in place increases your chances of success, and Par made the right choice to start there, with One 8 & Company.
